Travel Programme Insights
Independent thinking on how organisations manage business travel, drawn from practical experience of the decisions, workarounds and supplier relationships that shape a programme over time.
The first series, The Unmanaged Layer, explores what can be missed when everyone is dealing with their own part of Travel, but nobody has a view across the whole programme.
Your Travel Programme Is Working. That Doesn’t Mean It Is Managed.
Most travel programmes I am asked to look at are not obviously failing. People generally get where they need to be, and that is usually taken as evidence that the programme is working. The more revealing question is whether anyone is looking at the decisions and workarounds that never appear in a report.